by Nicole Russell | Aug 17, 2018 | Web & Cloud
Many business owners are looking to artificial intelligence (AI, or “machine learning”) for its potential to improve communications with their customers. It is predicted that by 2020, 85% of all interactions will originate from machine learning “bots.” If you operate...
by Nicole Russell | Jul 6, 2018 | Windows
How many times have you wanted to search the internet for something you didn’t know the name of? It’s a common problem that Microsoft helps solve with AI features included in its search engine, Bing. Visual Search allows users to replace text queries with images for...
by Nicole Russell | May 28, 2018 | Business
Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer...
by Nicole Russell | Feb 21, 2018 | Business
As an entrepreneur, you understand how essential time is. There is always a need to come up with new processes or search for new technology to keep your office organized. If you use Windows 10, you already have an underutilized tool right in front of you. To take...
by Nicole Russell | Jan 2, 2018 | Business
How many new technologies did your business adopt last year? Too many? Too few? You’ve officially made it through 2017 and there’s no better time than now to review which IT fads were worth investing in, and which ones should be left in the past. Look no further than...