314-821-3237
Remote Support
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314-821-3237
Remote Support

Managed IT Services

Computer St Louis Managed IT Services for Businesses

Computer St. Louis offers an extensive selection of managed IT services for businesses of all sizes.

As a business owner, do you find yourself and your employees struggling just to keep your network and computers running? Would you like to change that? Good. That’s why we’re here!

Computer St. Louis provides managed IT services for St. Louis businesses with 10 to 200 employees. Flat-rate monthly plans. Local engineers who learn your environment. No surprise bills, no outsourced helpdesk, no runaround.

Our engineers and consultants will help you achieve your objectives through a comprehensive analysis of the state of your organization. We will develop a plan that aligns with your goals and your budget. Once you’ve given us the go-ahead, we will take the burden of managing all your technology off your shoulders, leaving you free to go back to what you do best – run your business.

What’s Included With Managed IT Services

  • 24/7 proactive monitoring of servers, workstations, network gear, and cloud services.
  • Patch management for Windows, macOS, and third-party applications, with monthly reporting.
  • Help desk support with under 1-hour response for managed clients (phone, email, and ticket portal).
  • On-site dispatch across the St. Louis metro when something has to be touched in person.
  • Endpoint protection: managed antivirus / EDR, DNS filtering, and Webroot agent management.
  • Backup verification and disaster-recovery testing — we don’t just back up, we prove the restore works.
  • Microsoft 365 administration: licensing, mailbox setup, security policies, and Teams support.
  • Vendor coordination — we handle ISPs, copier vendors, line-of-business software vendors, so your team doesn’t have to.
  • Quarterly business reviews with your point of contact: roadmap, spend, risks, and recommendations.
  • Onboarding documentation and a living asset inventory you actually own.

Computer St. Louis has been providing managed IT services for businesses in St. Louis since 1996. And we can do it for your business too!

Here are just some of the managed IT services
Computer St. Louis offers:

  • Technology consulting and IT services for businesses of all sizes
  • Customized service and support plans for flat rate, easily budgeted monthly fees
  • Full onsite and remote St. Louis IT services, including support for private and public cloud services
  • Specialization in a number of key IT platforms, including WatchGuard, Microsoft 365, ESET Endpoint Security, Ubiquiti, VMware, 3CX, and more.
  • Proactive Windows Server, desktop, laptop and PC maintenance and management
  • 24/7 remote monitoring and maintenance for all your networks and other systems
  • All our managed IT services for businesses include protection of vital data through extensive information security
  • Help desk services available 24/7 for all your staff
Computer St Louis Managed IT Services for Businesses

Managed IT Services FAQ

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Managed clients get a response within one hour during business hours, and on-call coverage for after-hours emergencies. Most “the internet is down” tickets are acknowledged in well under 15 minutes.
How fast do you respond when something breaks?
Managed clients get a response within one hour during business hours, and on-call coverage for after-hours emergencies. Most “the internet is down” tickets are acknowledged in well under 15 minutes.
Do you require long-term contracts?
No — we offer both month-to-month managed services and longer-term agreements with locked pricing. Most clients who start month-to-month move to a term agreement within the first year because they want the price protection, but it is not a requirement.
What size businesses do you work with?
Our sweet spot is 25 to 500 employees across the St. Louis metro and Metro East Illinois. We also support a handful of remote-only clients across the country who came to us through referral.
Are your engineers local?
Yes. Every engineer on our team works out of St. Louis. When a ticket needs hands on a server, the same person who took the call can be on-site that day.
What does onboarding look like?
Discovery visit, asset inventory, documentation, agent rollout, and a 30-day stabilization period before we agree on the steady-state SLA. Most environments are fully cut over in 2–4 weeks.
Do you charge by the hour, by the user, or by the device?
Almost all of our managed agreements are flat per-user or per-device monthly pricing — no hourly invoices for routine work. Project work (cutovers, migrations, new office buildouts) is quoted as a fixed fee.
What if we already have an in-house IT person?
Co-managed IT is one of our most common engagements. We act as the bench — handling tier-2/3 escalations, after-hours coverage, security tooling, and project work — so your in-house person can focus on the business.

Ready to add us to your team?
Or would like you like to discuss your needs?
Either way, we’re just a phone call away. We look forward to speaking with you.

READY TO ADD US TO YOUR TEAM? CONTACT US TODAY.

At Computer St Louis, we understand that every business is different, and we tailor our services to meet the unique needs of each client. Our solutions are scalable, flexible, and designed to grow with our clients as their business expands and evolves.

We believe in delivering the highest level of customer service in every aspect, whether it’s cyber security, VoIP manged hosting, managed services, tech support, or one of our other many services. Our team is available 24/7 to assist with any IT issues and ensure minimal downtime for our clients. You get our best effort, regardless of the service we provide.