Computer St. Louis is a family-owned managed IT provider serving St. Louis businesses since 1996. We partner with companies of 10 to 200 employees, the size where every technology decision matters and every dollar counts. As your trusted IT partner, we share your dreams and devise a technology plan that aligns with your goals, boosts efficiency, increases productivity, and maximizes profit. We stay up-to-date with the latest technology developments to provide you with best-in-class solutions that drive measurable results.
Read on to learn about Computer St. Louis.
We are proud to tell you About Computer St. Louis!
Computer St. Louis was originally established in 1996 by Jim Russell as part of the Computer Renaissance franchise, which specialized in selling and repairing computers and IT equipment. After years of working in various departments of the company, Seth Russell bought the business in 2006 and renamed it to Computer St. Louis. As CEO, he immediately shifted the company’s focus from selling hardware to becoming our clients’ IT partner.
As a Managed IT Service Provider we are serving our clients and our city better than ever. Computer St. Louis is proud to be a family-owned local business and we’ve successfully helped numerous businesses leverage technology to gain higher organizational growth and success.
Our Vision
We aim to be the most trusted IT partner for every business we serve. We are responsive, transparent, and always accountable.
Our Values
Cultivate a team environment
As a part of the Computer St. Louis team, every employee works hard, is supportive of one another, and celebrates success together.
Maintain a positive attitude
Our company culture is founded on helping others with an open and positive attitude. You will learn this about Computer St. Louis when you speak with our customer service agents.
Strive for professionalism
Our dedication to providing only top-tier, time-tested services has allowed us to maintain quality standards and guarantee client satisfaction.
Constantly embrace and drive efficiency
We continue to innovate and improve our work processes and IT solutions to achieve top business efficiency and exceed client expectations.
Computer St. Louis’s Founding Story
Computer St. Louis began in 1996, when Jim Russell opened a Computer Renaissance franchise on the south side of St. Louis. At the time, “computer support” for most local businesses meant calling whoever sold them their last desktop. Jim built the shop on a simple promise: pick up the phone, know the customer by name, and stay until the problem is solved.
As small businesses moved from one-off PC repairs to full networks, email, and the early internet, the work changed. Customers stopped asking, “Can you fix this machine?” and started asking, “Can you run all of this for us?” The Russells listened. The retail counter slowly gave way to managed services, server racks, and a help desk — but the original promise stayed exactly the same.
In 2006, Seth Russell — Jim’s son, who had grown up on the shop floor — bought the business and led the full pivot from retail computer store to modern managed service provider. Thirty years later, Computer St. Louis is still family-owned, still based in St. Louis, and still answers the phone. We have grown into cybersecurity, compliance, cloud, VoIP, managed hosting, and telecom advisory work for businesses of 25 to 500 employees, but the way we work has not changed. We know our clients by name, our engineers are local, and we have been doing this since 1996.
Our Family of Brands
We are proud of our St. Louis heritage, but we started dual branding as Russell Technologies as we have grown outside of the St. Louis metropolitan area as and into other major metros.
Russell Tech VoIP is our corporation which operates, is regulated as, and is taxed as a Voice over IP, Internet Service Provider (ISP), and phone system management company. This separation is due to the taxes and regulations involved with invoicing services in this particular industry segment, while we still wanted to fully control our client’s experience.