Your Local Telecom and ISP Solutions Broker

One Partner, Many Solutions.

Shopping for the right telecom services for your business is time consuming. And it’s easy to make the mistake of settling for the first or second company you call because you don’t have the time or energy to perform an extensive search. If you’re not careful, you can wind up with a company that doesn’t meet your needs or falls short of the promises it makes. As a business owner, you need someone who knows what they’re doing to take charge of the situation.

You need Computer St. Louis.

As a local telecom and ISP solutions broker, we provide support to St. Louis businesses that need telecommunication services, including ISP service, circuit care, and cloud storage. Computer St. Louis has partnered with a comprehensive array of providers that offer a variety of telecom-based services. So instead of multiple phone calls to several providers, all of whom use different terms and aren’t always clear about what they offer and how much it will cost, you make one and get it all done in a matter of one or two conversations. This approach simplifies the entire process, saving you time, energy, and money.

SO JUST EXACTLY HOW DO WE HELP?

When you hire us as your telecom broker, our team will begin by taking a series of steps to ensure that we give you exactly what you’re looking for.

1. One of our experts will begin by asking you to tell us about your organization and how you use technology. This will help us determine which services you need the most, what your plans are, and which of our partners would best fulfill your needs.

2. We then put together a proposal that details what our partners offer and helps you decide which ones are the best fit. As a telecom and ISP solutions broker, we have access to companies and discounts you may not be aware of.

3. After you’ve approved a package of services, we will begin the process of transitioning your business to your new telecom providers. Our goal is to minimize any disruption in service during the switch so you can go about doing business without missing any work.

4. After implementation, we will continue to check on your connections to verify consistent quality. It’s our job to make sure that you never have to worry about connection speeds or lost information-

One Partner, Many Solutions.

Your source for telecom, internet service, circuit, and cloud brokering. Computer St. Louis partners with a comprehensive array of providers to solve the demands of many organizations. We bring the value of multiple carriers with a single point of contact and a direct understanding of your design goals.

OUR PROCESS.

We want to know what is going on in your organization, how technology is being used currently, and where you want to get to. Our team of engineers then starts to work on how to get where you want to go, and put options together. Once a plan is selected, we start work to make sure the transition is well planned to minimize disruption, and help to execute the transition along with you and your team. We don’t stop there though, after implementation, we check in periodically to verify consistent quality and review new options as they come available.

NOT JUST A BROKER, YOUR TECHNOLOGY PARTNER AND ADVISOR.

Today’s technology landscape demands optimal communications and cloud services for a competitive advantage. Sometimes that means making changes and doing something completely different, while other times, it may be best to stay where you are at and confirm you are on the latest service rate plans.

We’ll also help with your understanding of dedicated fiber connections versus other broadband internet options.

WHAT MAKES US DIFFERENT?

We include circuit monitoring for circuit usage and latency opening up tickets on your behalf, many times before or without our clients even knowing there is an issue.

Latency testing even occurs from different carriers out of our Chicago and St. Louis data centers, which gives us more information and validation when we have to work on your behalf.

We will become your single point of contact, managing all of your carrier customer service needs and escalations should issues occur, even years after the solution is in place

Give you the full story about the carriers or cloud providers in play. They all have pros and cons – some of this has to do with:

• Design goals for resiliency
• The footprint you need to work within (local, regional, national, or even international)
• Support and response after the sale that we see across other clients
• Speed and reducing latency with access across the country or internationally
• Negotiating power, knowing what we can ask for, what carriers will do, and who the best carrier is to ask to accommodate special needs or considerations.
• Of course, budget and cost savings plays a large part in the decision process as well

Our team will support you, long after the carrier sales person has moved on

• We’ve been around for 22 years now, while the average carrier sales person lasts about 2 years, and typically doesn’t help with service after the sale
• We care about our clients as well as their experience – that is how we have grown.
• We will be invested in your long-term success, not a quick sale.
• We work with clients and prospects countless times where failover and disaster recovery plans were started or planned for, but never tested and validated until an event has already occurred and finding out too late. We take the time to make sure everything “works as advertised”
• We negotiate with carriers and cloud service providers on a daily basis for our clients, so we know many tricks of the trade. Most of our clients only deal with carrier and cloud contracts every few years, and spend as little as they have to doing it.
• Our team designs networks from the ground up, as well as helping to optimize existing designs. We get to see what works well, what doesn’t, and what is overhyped across the hundreds of clients and sites we support.We will take care of your carrier and cloud needs so you can focus on your core business.
• If we design for failover, we actually test it.
• Just because you partner with us doesn’t mean you lose direct access to your carrier or provider. You still get that if you want it. We’re just here to help.

READY TO MOVE FORWARD WITH A LOCAL TELECOM BROKER?

At Computer St Louis, we believe in delivering the highest level of customer service in every aspect, whether it’s as a telecom broker, cyber security, VoIP hosting, cloud-based services, tech support, or one of our other many services. Our team is available 24/7 to assist with any IT issues and ensure minimal downtime for our clients. You get our best effort, regardless of the service we provide.