Submit Your Support Request

Please use the information below to clarify your support request:

Any information you may easily provide is likely to be helpful. While we maintain records, this will help expedite the process and get your issue into the right hands before we begin researching.

  • Is this on all networks with your device, is this on the corporate network, or is this at a remote location, like a hotel?
  • What type of device is it?
  • Are multiple users affected?
  • Where is the device located in your facility?
  • Is there any additional information you think may be helpful?
  • Is this affecting your network, and not isolated to a single device?
  • Do you know what type of wireless access points you have?
  • Has this issue occurred before?
  • Does the issue seem to occur at a particular time of day?
  • Does the issue seem to occur when a particular number of users are connected?
  • How many users are affected?
  • Do you have multiple locations? If so, which location is affected?
  • When was the issue first observed?
  • Has anything changed that may be a contributing factor?
We have been associated with Computer St. Louis for many years and use their services for all our computer needs. Our business operates round the clock and the Computer St. Louis technicians have responded whenever needed. We are quite satisfied with their knowledge and attention to detail and will continue to recommend them to others.

Dave Breen –
VP & CFO

Computer St. Louis is our preferred partner – providing timely professional service and support. We have been partners with Computer St. Louis for almost 10 years, they understand our needs and go above and beyond to provide service. They have helped us streamline our VOIP and Data service and consolidate our data center needs.

David S. Smith –
Director of IT

We transitioned to Computer St. Louis in October 2015 after our IT staff resigned with minimal notice and maximum responsibility. Computer St. Louis inherited a mess which had critical issues in need of immediate resolution as well as long term planning. They divided their resources accordingly to ensure both of these happened. Computer St. Louis created stability in our network.

Shawn Farris –
CFO

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